Privacy Notice

MK Designs is a web design business run by Marcin Kubica, based in Colchester, Essex, UK. We are the controller of the personal information described in this notice.

Business status: [To confirm: sole trader or limited company — and company name/number if limited]. ICO registration number: [To confirm: ICO data protection fee registration, or confirm exemption].

Contact for privacy questions: mkubica.design@gmail.com or +44 7389 140366. Postal address: [To confirm: address for correspondence, if you wish to provide one].

• Contact form enquiries: your name, email address, business name or website (optional), selected package (optional), whether you asked for a free mockup, and your message.
• Call bookings: if you book a call, the details you give in the booking form (such as name, email and any answers you provide).
• Direct messages: if you email, phone or WhatsApp us, your contact details and what you send us.
• Client work: business contact details and project information you share if you become a client.
• Technical data: standard information your browser sends when loading the site (such as IP address, browser type and pages requested), processed by our hosting and the third-party services listed below.

• To reply to your enquiry, prepare a quote or free mockup, and arrange calls — legitimate interests in responding to people who contact us, or steps prior to entering a contract at your request.
• To deliver and support a website project — performance of a contract.
• To keep business and accounting records — legal obligation.
• To understand how visitors use the site and to offer chat — consent where cookies or similar technologies are not strictly necessary (see section 5).

We do not sell your information and we do not send marketing emails unless you have asked us to.

• Web3Forms — delivers contact form submissions to our email inbox.
• Google (Gmail) — our email inbox, where enquiries are received and stored.
• Calendly — booking calls, when you use the "Book a call" option.
• HubSpot — a website script that may provide chat and visitor analytics and sets cookies.
• WhatsApp (Meta) — only if you choose to message us on WhatsApp.
• Google Fonts — loads the website's fonts; your browser connects to Google's servers to fetch them.
• Lovable / Cloudflare — website hosting and delivery.

Some of these providers may process data outside the UK (for example in the USA). Where they do, we rely on the safeguards they provide, such as the UK International Data Transfer Addendum or the UK–US data bridge. [To confirm: confirm you are happy relying on each provider's published terms]

Our own pages do not set advertising cookies. However, the HubSpot script and the embedded Calendly booking tool may set cookies or similar technologies on your device. Strictly necessary cookies don't require consent; analytics, chat and tracking cookies do.

[To confirm: how consent is collected for HubSpot cookies — e.g. HubSpot's cookie banner, or removing HubSpot]

You can also block or delete cookies in your browser settings.

We keep enquiries only for as long as needed to respond and follow up; client and accounting records are kept for as long as the law requires. Retention periods: [To confirm: how long you keep non-client enquiries, and client records].

Under UK data protection law you have the right to:

• access the personal information we hold about you;
• have inaccurate information corrected;
• have your information deleted;
• restrict or object to our use of it;
• data portability, where applicable;
• withdraw consent at any time, where we rely on consent.

To use any of these rights, email mkubica.design@gmail.com. We will respond within one month.

If you are unhappy with how we handle your information, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk. We'd appreciate the chance to resolve it first.

We may update this notice from time to time. The latest version will always be on this page.